Need a hand?

Your account and data

To pause, delete, or ask about the data we hold:

• Pause — Profile → Settings → Deactivate account. Reversible.
• Delete — Profile → Settings → Delete account, or use the deletion request form if you can't sign in.
• Your rights — access, correction, and grievance redressal under the DPDP Act are set out in our Privacy Policy.

Reporting someone

You don't need to email us to report a user — it's built into the app:

• From a profile — tap ⋯ → Report.
• From a chat — tap ⋯ in the thread header → Report or Block.

Reporting also blocks that person, and blocking is mutual. More in Trust & Safety.

Child safety concerns

We prioritise these above every other report. Report in the app or email contact@spottail.in — you don't need an account to reach us. Our published Child Safety Standards explain what we do next. If a child is in immediate danger, contact the police first — in India, 112, or Childline on 1098.

Something's broken

Bugs, crashes, or something that just won't load — email us with your phone model, whether you're on Android or iPhone, and what you were doing when it happened. Screenshots help more than you'd think.

Vaccination verification

Verification is reviewed by a person, not a script, so it isn't instant. If a record has been sitting unreviewed or was declined and you think that's wrong, email us and we'll take another look.

Press, partnerships, everything else

Same address — contact@spottail.in. You can also find us on Instagram at @spottail_in.